Help Center

Welcome to the Dwell Delight Help Center. Below you’ll find answers to common questions about orders, shipping, returns, and more. If you need further assistance, our team is always here to help.

🛒 Orders & Payments

Q: How can I check my order status?
A: Once your order ships, you’ll receive a confirmation email with a tracking number. You may also contact us anytime for updates.

Q: What payment methods do you accept?
A: We accept Visa, MasterCard, American Express, PayPal, and other secure payment options available at checkout.

🚚 Shipping

Q: Do you offer international shipping?
A: Yes. We ship worldwide, and shipping costs and delivery times vary by country.

Q: How long does domestic delivery take?
A: Orders within the USA typically arrive within 7 business days after the shipping date.

↩️ Returns & Refunds

Q: What is your return policy?
A: We accept returns within 30 days of delivery. Items must be unused, in original condition, and in original packaging. Please contact us to begin the return process.

Q: How long does a refund take?
A: Refunds are processed within 5–7 business days after we receive and inspect the returned item.

🏡 Product Questions

Q: Are your products eco-friendly or sustainably made?
A: Many of our mats are designed with sustainability in mind. Look for eco-friendly notes in the product descriptions.

Q: Can I get more details about product sizes or materials?
A: Of course! Simply email us and we’ll provide additional information about sizing, materials, or care instructions.

📞 Contact Us

If your question isn’t answered above, please reach out and we’ll be glad to help:

Store Name: Dwell Delight
Company: DWELLDELIGHT LLC
📍 1723 W Palmetto St, Tampa, FL 33607
📧 Email: Dwell-Delight@hotmail.com
📞 Phone: +1 714-760-6222